Restrictions and access
40″ to ride the motion simulator, otherwise there are stationary platforms available; must be 48″ to ride alone; has Express Pass access.
Two sentence insider summary
Have you always wanted to know what it was like to be a minion (or, as Universal says, one in a minion)? At Universal Studios Florida’s silliest attraction, you will get a chance to do just that, as you join Gru and the girls in this family-friendly 3D simulator ride featuring an all-new storyline, new animation, and plenty of minion shenanigans.
2 of out 5. The motion simulator is smooth, and the movement is basic. However, just like you see in the film, there is quite a bit of minion violence that some parents and very young children may not find humorous.
In terms of wait times, Despicable Me is arguably the busiest ride at Universal Studios Florida. Expect wait times around 30 to 45 minutes on slower days and 90 to 120 minutes (or more) on busier days. IMPORTANT If you are using Express Pass access, please note that the Express line can often be longer than 30 minutes and sometimes even as much as 60 minutes — therefore it is to everyone’s advantage to plan on riding Despicable Me first thing in the morning or toward the end of the day.
What you wish you knew before you experienced it
To fully enjoy this attraction, you definitely want to watch the Despicable Me movie beforehand.
OI fun fact
Real banana trees are planted along the outdoor queue area. Fun, huh? By the way, Universal posted this “behind the scenes” YouTube video of Despicable Me. It shows quite a bit of the pre-show videos, which are great, as well as the actors doing the voice-overs. Check it out:
Despicable Me Minion Mayhem – complete ride review
ATTENTION: This review contains spoilers. If you want to skip down to the media galleries and map, click here.
Tonight Despicable Me was finally open to guests. When I arrived I encountered about a 60 minute wait for the attraction. I entered Gru’s house, barely making it inside as the line at 60 minutes is about as long as the main section of the queue. In this area you are entertained by a 15 minute queue video that sets the whole premise for the ride: becoming a minion. There are minion quizzes, profiles of the various characters — Gru, Agnes, Edith, Margo, Dr. Nefario, and of course minions — and a good deal of movie footage.
This part of the queue was probably about 45 minutes of the 60 minute wait I had. A few things I noted in the queue: the ride attendants are dressed like Dr. Nefario and the queue video for the first few runs is actually pretty entertaining.
After you finally get out of the main queue area you get to enter the real part of Gru’s house. This is the area where you get your 3D glasses; they’re the same as those used for The Amazing Adventures of Spider-Man. You also get to see the inside of Gru’s house first-hand. This includes many items that folks who watched the movie will recognize: Gru’s “space helmet” box, the drawing of the girls in crayon on Gru’s wall, the lion head holding a dog in its mouth, which is holding a cat in its mouth, and more.
Note: When you are done reading the review, be sure to scroll down to the photo gallery to see many more images from inside Gru’s house.
There is also a pre-pre-ride video, as I’m going to call it, where you get your basic ride instructions (don’t put the glasses on before you’re told to, followed by a minion doing just that and running into a wall). This is also the area where you get separated into your rows. There are six total motion rows and one non-motion row. After watching the video and getting a little pre-ride history, you proceed to the main pre-ride video room.
In this main pre-ride room you are greeted by a ride attendant and then Gru eventually comes “in” (and minions too) as he walks across the screens in the room. He explains to you about how he and Dr. Nefario have come up with a process of turning people into minions and that’s what’s going to happen. He is eventually joined by the girls who find out he is going to be turning us all into minions and the girls tell him they want to do the training. After some back and forth Gru reluctantly agrees to allow the girls to train us. While this is happening, Agnes is trying to give Gru a present, but he says they will need to do that later. After Gru turns over the training to the girls, he leaves the room and you find out that today is the one-year anniversary of Gru’s adoption of the girls, and Agnes wonders if he remembered.
By the way, you will also get to experience a frightening piece of Dr. Nefario’s technology first hand in this room – the fart gun! Now, onto the main ride room!
As I mentioned before there are six rows of motion benches, and one row of stationary benches. The motion rows seat four to a bench, and there are four benches in each row. This allows for up to 16 people in each row, meaning they can seat 96 people in motion seating each ride. The benches and ride area remind me a bit of Jimmy Neutron in setup, but that’s about the extent of the true similarities. After entering the theater and you are seated you will be told to don your 3D glasses and a lap bar will come down in the motion rows.
From here the ride begins, the screen comes to life as the high definition 3D engulfs your vision. After that you are promptly turned into minions by Gru’s newest gun and off you go. You follow the girls through a minion training grounds where you go through a loopy, roller-coaster like path and go up, under, around, and through various obstacles along the way (hint: you will get a little wet here). Eventually, after an incident involving Edith and a banana, you will tumble down into the depths of Gru’s workshop and encounter a variety of the perils within. You will do this all while chasing after Agnes’ gift to Gru, because, in the process of falling to the depths of Gru’s workshop, the gift ended up falling from Agnes’ hands.
After Gru steps in, the girls and us do a little more maneuvering, the minions all put forth a gigantic team effort, and the present is saved. From here Gru brings us through 2 doors to a huge celebration of the girl’s first anniversary with Gru. During this happy ending the minion gun accidentally goes off turning us all back into humans. From here Gru says goodbye and moves onto the next group of minions to be.
The ride ends, everyone exits their benches and proceeds out the exit doors, handing their glasses to the ride attendants and proceeding to the minion dance party! In here there is music going, people dressed like minions, disco lights flashing, and a few minions in full costume. It seemed like people were really enjoying themselves and getting their boogey on. One thing I noted here is that the dance party portion exits right into the gift shop, so this part of the attraction is accessible to people at any time via the gift shop.
All in all, after months of waiting, going to Universal multiple times a week over the last month in anticipation, watching the movie again just two weeks ago, and hitting refresh way too many times on my Twitter feed, I found myself satisfied with Despicable Me Minion Mayhem. I don’t think I would go as far as to call it my favorite attraction at USF, but it certainly is a strong addition to an already impressive line-up. I thought the 3D technology was the second best in the park (the reigning champ for 3D, Spider-man, wasn’t dethroned by this up-and-comer). The story was fun, family-friendly, and most importantly, funny. I found myself smiling throughout and laughing quite a few times. After all, who doesn’t love those adorable minions? The ride benches were smooth — not jerky at all — and the effects were solid and immersive.
Ultimately, while I noticed some similarities to Jimmy Neutron, I didn’t feel like Universal just stamped a new theme on the attraction and re-opened it. It felt fresh, fun, and was indeed the perfect addition to round out 2012’s addition in their Year to Be Here. Now to start my countdown to WWoHP 2.0!
Minion Potter and the Chamber of Bananas
Best mashup ever.
Despicable Me Minion Mayhem – HD video
Click the play button to start the video. Note: Our videos do not stream in HD by default to ensure quick streaming. If you would like to view the video in HD, start the clip and then adjust the bitstream using the gear button.
Despicable Me Minion Mayhem (attraction) – photo gallery
Click any image to view it full-screen. When the full-screen image is open, click to the right or use the right arrow on your keyboard to advance through the gallery.
Super Silly Stuff (Despicable Me gift shop) – photo gallery
Click any image to view it full-screen. When the full-screen image is open, click to the right to advance through the gallery. If several thumbnails are missing, try reloading this page in your browser. Older images appear at the top, newer images appear at the bottom.
Despicable Me Minion Mayhem – map
Click any marker to display the attraction or venue name. To scroll or zoom, use the controls on the top-left of the map. You may also switch to different map views by using the buttons on the top-right of the map.
View OI’s map to Universal Studios Florida in a larger map
Guest reviews of Despicable Me Minion Mayhem
We provide this space for real guests to share their opinions about the topic on this page. Please note that guest comments may contain spoilers.
If you have already experienced this attraction, we invite you to tell the world what you thought! All reviews are moderated. Once you submit your review, it will appear soon.
Not Worth the Wait
This is the most over rated ride in the park. Not at all worth the wait time. There are some really good rides like the Mummy that have hardly any wait that are much more worth it than this. Yeah I guess Minions are the craze right now but this ride is useless.
Jarring, injured neck
This ride would be great if the motions were a bit less abrupt. The ride snapped my neck around so much I got whiplash and had to leave the park after the ride. There are stationary seats in the front and I so wish I had viewed the video from there. Cute concept, very painful execution.
Great Fun for all
Saw both the movies and being a big fan of the Minions, I was excited to try this ride. We were all adults and each thoroughly enjoyed it. Would have gone on it again, if it hadn't started raining.....
can't begin to tell everyone how much we all enjoyed this ride, from a teenager to someone in our sixties, have never seen the movie, but the ride and preshow is very funny, you will want to do it more than once
This was our first ride when we got to Universal last summer. We loved it!
I could have ridden over and over again!
This ride is a must for all ages (even if you haven't seen Despicable Me - which I hadn't)! The 3D effects are awesome and you really feel like you are little minions in training. I loved it and had to go back a second time!
This ride was pretty cool! It was funny at times, too!
The line was a bit long... I waited 70 minutes to ride it my first time. Once you get indoors, the house area has a bunch of props that meet up with the movies, like the macaroni rocketship prototype that Gru builds as a kid! I thought that was so funny!
The ride part itself was pretty cool, it was a bumpy 3D ride, which made it feel real.
When you plan your trip to Universal, the wait times for this ride can get a little long, so I recommend getting to the park an hour early if you plan on having this on your list to do.
A Family Event!!!!
I grew up in Orlando and I\'ve seen this building transformed many times. I rode it when it was still The Funtastic World of Hannah-Barbera and I rode it as Jimmy Neutron\'s Nicktoon blast. Although nothing can compare to the classic characters of Hannah-Barbera coming to life, this ride certainly gives it a run for its money! This ride is a blast from start to end. Fans of the film will love the attention to detail given to the queue all the way through the exit. From the drawings of Margo, Agnes, and Edith on the walls, to the shrink ray, and of course the fart gun, there is a lot to look at! The 3D simulation is fantastic as it really makes you feel as though you are a Minion in training. What I never expected out of this ride was the heart. You can tell there was a lot of love given to this ride with a call back to the sweet connection between Gru and his adoptive daughters. It always manages to get a \"Aww\" from its audiences.
Even when the ride is over the fun doesn\'t stop! Minions come out to join you in a dance party!
This is a true family ride, because even if you can\'t handle the simulator motion you can still participate. This ride is unique because it has stationary seats for anyone with medical issues or just doesn\'t want to ride. After a car accident last year which gave me back issues (they are now thankfully gone!) I wasn\'t able to ride a lot of rides with my sister who is a dare devil. This was the one of the few rides we could still do together. I was able to still enjoy the Minion Mayhem, just not with the simulator.
Of course now I\'m finally able to ride the simulator, but I still won\'t forget how happy I was to participate with my family even if I wasn\'t moving. Its a great option for anyone! Don\'t miss this new classic!
Two Words: Dance. Party.
This was the first ride we hit upon entering the park around 11am on a Sunday in July. The lines weren\'t too long for that time so we ventured in. The theming pre-ride is pretty great with the video and instructions of what\'s about to happen. The ride itself was a pretty basic virtual reality simulator ride (which I LOVE).
The awesome part came as we exited the ride and had a minion dance party! Maybe it was because I didn\'t care if I made a fool of myself dancing around that room or maybe it was the funny looking human legs poking out of the minion costume...either way, the dance party was awesome! Anyone who likes to shake your grove thing, this ride is for you!
ASSEMBLE THE MINIONS
First of all I was sceptical about this ride, especially as previously the Nickelodeon Jimmy Neutron/ Rugrats and the usual nick 90s faces were on the original. I was unsure if everything would change or if it would be the same concept but with minions. This made me reluctant to enjoy it as I love the nickelodeon tribute so much; but boy was I wrong! Firstly walking through the queue line was an experience itself (much like every other queuing system at Universal). The lines are filled with posters about minions and it seems like a brilliant recruitment service, there are fans above to keep you nice and cool and videos are played about the minions to keep everyone happy. Then even once you enter the inside queue system you are greeted with ‘props’ from the movie and even catch a glimpse of some of the drawing the girls have drawn on Grus walls!
I was in a group with 11 people including one disabled family member in a wheelchair. The rides queue lines were large enough to easily fit a wheelchair through and the staff were helpful and polite in getting him to the front of televisions for the beginning of the recruitment process! Once in the ride he was also able to move from his chair into the physical ride, so he would be able to be included just as much as the rest of our group. It is a brilliant ride for wheelchair guests that cannot transfer and staff are friendly and will always be there to assist you.
The ride itself was a brilliant 3D motion ride that takes you through the incredible life of a minion, once you’ve been turned into one of course. It’s an animation film that really draws you into the ride and the motion seats are brilliant really making you feel like you are on an equally terrifying coaster. It’s great for the kids and disabled guest users and is generally a ride the whole family can enjoy together. Once the ride comes to an end the fun doesn’t stop there, you then get the chance to have your own disco with the minions themselves! A great treat at the end for first time riders; this is also a great photo opportunity. Also on the exit is the ‘Silly Stuff’ gift shop where you can purchase your own minion to take home (A MUST!) The ride is brilliant from start to finish and is well worth any queuing time posted as you have fun throughout.
Lets face it, I'm a Minion at heart. I loved this ride. Pre=show was a little long but the ride itself was great. The 3D motion was great and even liked the story. I hope the keep expanding this area. I even got to dance with the Minions at the end of the ride, Great photo op too. I liked it so much, I bought a coffee mug in the gift shop and still use it today. Make sure you get your Minion on with this ride!!
My kid love it
The entire family loved this ride. We are from Argentina
As HHN had just began, I was looking for rides to hit before the parks were closing. I saw a 10 minute wait time, which, like most other rides with a 10 minute wait, turned into a 40 minute wait. The que was cute with details from the movies. When we got to the theatre, I felt like I had already seen it. Between the video game commercials on TV and advertising for the ride, few secrets were left. I mainly wanted to see the minions at the end. When we finally got out, all of the minions were gone already! I wouldn't have bothered with the ride otherwise.
Minions needed: Apply within.
I am not a fan of 3D anything-makes me feel ill for a time during and after. This made the decision to go on the ride a tough one. I LOVE those little yellow minions so much. I call my students minions and use a minion toy as a hall pass. I HATE motion sickness just as much. However, love is stronger than hate so I decided to suck it up.
Apparently, loads of people wanted to visit Gru and his extended family at the same time so the wait period of about 30 minutes was dealt with by taking everything in. The fantastic details that make the wait for this ride a treat for all fans of the films and minions of any age.
What I also noticed was how the other people were just as intrigued as I was! Kids were thrilled and pointing out all the things that they remembered from the movie. The ride was a good length and did not made me feel queazy at all. Then the added surprise of the dancing minions was a bonus and added touch! Everyone I was with enjoyed the it from top to bottom. I am very happy I didn't let my 3D issues prevent me this experience. You can sit in front in where there is no extra motion if you are still worried, just let someone on staff know.
If you take the ride out of the context of the entire experience it would only be good. The extras are what make it great and worth the wait. If you can swing it, bring a banana with you and only take it out at end of the ride and see what the dancing minions do.
Not A Despicable Ride
This ride isn't despicable, even thought that word is in the title. It is really fun, and is worth checking out. I always get a kick out of the preshow when a banana scent comes out of a canon when a minion farts. Anyway, The ride has some really enjoyable motion, and some great visuals. My main problem is that it is too juvenile, and the plot is not very fitting for ride based off of a movie that has a lot of action movie elements. I guess Universal just tried to stay at a kid's level of entertainment, which it needs more of as a park in general. Shrek 4-D has a much better story to it, in my opinion. I still really enjoy this ride, though I think the plot could be different. It is great for what it is.
Enjoyable ride but a little short.
The queue itself is really awesome and entertaining. There are some downsides to this ride though; the wait is always long. On a slow day waiting 30 to 45 minutes isn't uncommon. The ride is also very short in my opinion, it almost seems like the ride itself is only around 2 to 4 minutes long. I don't expect the ride to be as long as Shrek 4-D, but it seems like a waste of time when you wait an hour for it. Overall, it is a fun ride and it is worth the time if you or your kids really want to see Gru, Margo, Marlena, Edith, or most of all the minions. There is definitely not a shortage of minions on this ride.
It was cute. A lot of fun. The wait was long, but they have all the different rooms to go into to keep your mind off the wait. :)
It's so fluffy!!!
Great ride and so much fun before and after with the minions!!!
I love the Despicable Me movies! This ride does a great job of making you feel immersed in the world of Gru, Agnes, Margo, Edith, and of course the minions. The Queue is very cute...looked just like Gru's house. The pre show and dance party afterwards are better than the actual ride in my opinion. I am really only old enough to remember when this ride was Jimmy Neutron and it is pretty much the same thing. The reason I gave this ride a 4 instead of a 5 is because the line is always soooooo long! All day long it would be at 60 minutes or more. The ONLY reason I decided to ride it was because we got fast passes for rip ride breaking down.. All in all very cute, fun and great for kids, but would not wait more than 30 minutes for it.
It's fun but needs better effects
Rode it during Halloween Horror Nights and found it a nice successor and better themed than the Nicktoon Blast. The pre show is far better than the NT Blast. My only complaints are the ride system is old and needs to be replaced. And also it reuses a lot your standard "4D attraction effects". Would be nice if they got super creative like they did with Potter. But all in all it's a fun ride
My Minions Mission
I visited with my 20 year old kids and this ride was part of our mission. It is worth the wait, but in our case we used my son's ( who has autism) disability pass and the staff was very helpful and we were put through the fast pass lane when our return time arrived with no issues. Sweet story and very well done ride.
I Felt Like a Minion!
Even though I am very upset about the demolition of the Jimmy Neutron ride, I am so happy Universal decided to created Despicable Me Minion Mayhem! The ride was awesome for everyone in my family! Throughout the whole experience, I could not stop laughing! Gru, Agnes, Margo, Edith, and of course, the minions, are hysterical! This ride is something worth waiting for! The lines can get long from what I've seen, but both times I rode it, I did not wait (using a Fast Pass)! It was amazing! The ride itself has the same cars that Jimmy Neutron had, so if you get dizzy or nauseous easily, you still have the option to sit in the front on the non-moving chairs. At the end, you have an option to dance with the minions and take pictures! Awesome experience and can't wait to ride again!
Oh so good
This was a ride I was looking forward to. I enjoyed the other rides here before- Hanna Barbara and Jimmy Neutron, but this one blew them away. It was so much fun. I must do for us every time.
I'm a 67 year old mom with no grandkids yet! (Trying to be patient about that!) Never saw the Despicable Me movies so I wasn't sure what to expect. And I loved it! Returned from vacation and got the movies! Great simulator ride and excellent 3D. Managed to hit this late in the day so there was not a long line.
Must be something I am missing
I didn't really think this was worth the wait. Yes it is cute, but not really worth more then a 20 minute wait. I have seen this ride be a lot of other things, and it just doesn't do it for me anymore. Ride this ride first in the morning before the crowds hit, even with the express pass it is still a long wait.
I was pleasently surprised with this ride. Although, it was definitely on my list of what I wanted to ride, I expected it to be less of a thrill factor because it was geared toward the younger kid crowd.
However, I'm a big Despicable Me fan because of my kids, so I was excited for it nonetheless.
This is a simulation ride using 3D glasses, but instead of being in a singular pod car like Spiderman or Transformers, every pod car shares one big screen. I wasn't sure how good the effects would be with the ride set up this way, but I have to say it was AWESOME!
It had the feel of a roller coaster and you get to enjoy all the Minion antics throughout.
One of the coolest features this ride has is that it has a stationary row in the front that doesn't move but you can still enjoy the 3D effects of the screen, which makes this option ideal for those with young children or those who are prone to motion sickness.
This ride gets extreamly long standby times so I recommend you head to this one first thing in the morning and, if you're able to, make sure you have an Express Pass. We had an Express Pass and we still waited for about 30 minutes before we got to the inside waiting area.
I have 34 years old but i felt like i little boy when walking to the atraction and when the show start.......IS AMAZING!!!!!!!! in sept 26 i back to Universal whit my wife and friends.... :-D
Waiting made easy
When you have children, wait times can seem like an eternity. However, this ride has a lot of things that you can look at and watch while in the line. Realistically you want to go there when the park opens, but my daughter wanted to go through out the day too. There are a lot of t.v. Screens and it kept my 6 year old occupied during the wait.
I was a huge fan of the first and second Despicable Me films and couldn't wait to get on the ride. The wait time was about 30 minutes and it was around 10:30am. After the ride ended I wasn't too impressed. Don't get me wrong, I thought this ride was fun, but just didn't live up to my expectations. I recommend going on this attraction in early morning as it is the least crowded time of the day.
Fun for the WHOLE family
First of all, my sons loved this movie. My husband and I had never watched the show so I couldn't understand their fasination. After we rode this ride, we immediately went out and bought the movie. My husband rarely watches kids show, let alone go the the movie theater, but We all went and saw Despicable Me 2 the first week they released it. Great Family Movie AND Ride! We are looking forward to riding again next time we visit!
Do this ride first or second (other ride being Transformers), because the line can get ridiculously long ridiculously fast. It was 70 minutes by 9:18 a.m. Say what?!
Who doesn't love minions? They do a great job providing videos of minions while you wait in line. It is a fun quiz about what a minion would do when put in a certain situation. The result is always hilarious and cute.
The ride itself is a lot of fun. However, it is A LOT of bouncing around. Minions are just super bouncy. It is really cute and enjoyable for the whole family.
After the ride there is a fun dance party where you can dance with minions and see yourself on screen.
I want to ride this ride every time I'm at the park.
A "Laughing" Good Time
From the time you get into the building until the time you get to the gift shop, you will be laughing until your face feels numb and your sides feel sore. This ride is definitely for everyone, whether they are young or young at heart. And, to top it all off, you get to dance with the minions afterwards! Who doesn't love that?!
We love minion mayhem!
My family absolutely loves this ride! So happy Universal created it here in Florida for everyone to enjoy. I am personally in love with this movie and the minions, and they are just adorable! The beginning you go through what is like Gru's house and its just amazing with the décor and just everything makes you smile. If you love the movie, you will love this ride. It is 3D, which is really cool too; so you feel like you are actually one of the minions! Its fantastic, family ride that everyone can enjoy! The ride times are sometimes long; but its worth it.
I am so glad that Universal put this ride in. It really is a ride for the whole family just like the film! Once you've pasted the line and go into what looks like a Gru's living room you feel like your in the film! It's brilliant how they have brought to life all the little details in the move in one room, i mean it makes the ride start there and then!
The simulator itself is amazing!!! you forget that all the people are around you because you are to busy thinking what is going to happen next! The graphics are amazing the whole idea of the ride just works so well!!! Deffo one of my favorite rides!
Then the icing on the cake.... You get to dance with minions at the very end!!! See yourself on big screen which the kids love! Then finish off with entering the shop wanting to buy everything! (very clever as always)
So over all I guess you could say I LOVED THE RIDE!!! :) !!!
ASSEMBLE THE MINIONS!
Had no idea what to expect with this ride.. was it a ride, a show, what?
The ride exceeded our expectations! The queue is well done, IN THE SHADE, and has entertaining Minions and Gru on the monitors. (By the way, Universal does a GREAT job with shade in their queues- much better than Disney)
Pay attention to the detail inside Gru's house... it's hilarious!
Ride is clever, and adorable. Even made me tear up at the end.
The dance party afterwards was cheesy, but all I really wanted was a pic of the kids with a MInion, so mission accomplished there.
It's fun, funny, cute, and entertaining. DEFINITELY 5 stars!
I think that this ride was less than I expected but was still entertaining. The overall detail is amazing, and is a vast improvement over the Jimmy Neutron ride that existed before.
I am a great fan of Despicable Me so of course I love the ride! The downside is that the lines are to long, we usually go on holidays and when there's school holidays so it is more crowded than usual. On the first day there was a single rider line and I rode it 10 times in a row, I just wonder why they don't do that more often. :( But I do love the minions!
We went into this ride with expectations not set real high. Nothing against the ride or Universal but there is a lot to live up to. However, the first waiting area as well as the second had enough going on to keep us (myself 28, wife 27, kids 9 & 6) entertained while we waited, which is not easy to do. This included a lot of laughs. The ride was a simulation which seems to make the best rides (in my opinion). It great lighthearted fun that anyone can enjoy. The dance party after the ride was a nice touch as well. What put this ride to a 5 for me is the waiting areas keeping us entertained as well as really good simulations and 3d on the ride. Great job Universal!
Loved this. very lighthearted and entertaining. very well done. my husband had no problem with the 3D. which he usually does
I was quite pleasantly surprised at this motion simulator ride experience. Kudos to USF for updating the old Jimmy Neutron ride and making it more current. My family did not know what to expect but it was a very exciting experience. My daughter, who is a 6 year old thrill seeker, was very impressed. She got a kick out of the dance party and photo op after the ride as well. It's not every day you dance with a minion. We did make some purchases at the gift shop after the ride and the Team Member offered to escort us right back on the ride if we were so inclined. I thought that was a nice touch of classy customer service to offer that to us. She put us right into the express line so we could experience the ride again.